At Alantra Platform, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website, mobile application, and related services. By accessing or using Alantra, you agree to the terms described below.
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1. Information We Collect
We collect information to provide you with the best trading and investment experience. This includes:
a. Personal Information:
Full name, email address, phone number, and country of residence
Identity verification documents (KYC) when required
Wallet addresses for deposits and withdrawals
b. Financial Information:
Transaction details (deposits, withdrawals, staking activities)
Payment confirmations and history
c. Technical Information:
IP address, browser type, device information, and usage data
Cookies and tracking technologies to improve performance and personalization
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2. How We Use Your Information
Your information helps us operate efficiently and provide you with a secure experience. We use it to:
Verify your identity and maintain account security
Process transactions (deposits, withdrawals, staking returns)
Communicate updates, offers, and account alerts
Improve website functionality and user experience
Ensure compliance with legal and regulatory requirements
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3. Data Protection and Security
We implement advanced encryption, SSL certificates, and secure servers to protect your information from unauthorized access, alteration, or disclosure. Alantra also performs regular system audits and uses multi-layer authentication to safeguard all user data.
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4. Sharing of Information
Alantra Platform does not sell, rent, or trade your personal data.
However, we may share limited information with trusted third parties in the following cases:
Service Providers: Payment processors or verification partners assisting in transactions.
Legal Requirements: If required by law, regulation, or government authority.
Fraud Prevention: To detect or prevent fraudulent activities and maintain platform integrity.
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5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve loading speed, and analyze user behavior.
You can manage or disable cookies in your browser settings, but doing so may affect site functionality.
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6. Your Rights
You have the right to:
Access and update your personal information.
Request deletion of your data (subject to regulatory retention requirements).
Withdraw consent for data processing where applicable.
Contact our support team for any privacy-related concerns.
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7. Data Retention
We retain user data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal obligations. Once data is no longer required, it is securely deleted from our systems.
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8. Third-Party Links
Alantra Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before sharing any personal information.
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9. Policy Updates
Alantra reserves the right to modify this Privacy Policy at any time. Changes will be communicated through email or platform notifications. Continued use of our services after updates constitutes acceptance of the revised policy.
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10. Contact Us
For any questions, data requests, or privacy concerns, please contact us at:
📧 support@alanntra.com